HelloBot suggests
based on this conversation
AI
Caller mentions "port from Spark" — offer the porting wizard, flag account for VIP review, and prep transfer to Tier 2.
Live transcript
YOU"Hi Sarah — let me pull up your account."
CUST"Thanks! It's been ringing all morning."
YOU"I see — looks like a DNS issue on our side."
Incoming · Sarah K.
+64 21 555 1042 · Auckland · Pro plan